To
Motorola
Sub: Regarding repair of A-810 Motorola Handset
I have deposited my Motorola A-810 handset at Lali’s Mobile Care Amrik Singh Road, Bathinda, Punjab. Handset is having charging problem.
Handset deposited on 1-Sep but till now I have not received my handset.
When I chased local service centre owner Mr. Ashwani his comments were if I want I can do legal actions against Motorola, but he cant help me.
After hundreds of calls and regular visits he is not giving me proper reply and TAT when will be I getting my repaired handset back every time reply is after 2 days, next weak, handset sent to Delhi, handset sent from Delhi.
Handset sent about 5 to 6 times to delhi from repair and came back without repairing. I don’t know what is the process of Motorola.
This is the great example of customer harassment by Motorola.
Moreover when I deposited my handset there was only charging issue but now my handset is fully dead and body of my handset is damaged because of bad care of my handset by Motorola.
Local service center gave me number of Mr. Kuldeep of delhi (09313999308) and one month ago he committed me of delivering my handset and situation is this NO one is answering my call neither Lali service centre nor Kuldeep from Delhi.
My job sheet no: is LM/MO/09/00170
Pls reply with in 7 working days with TAT when I will be getting my handset,
Otherwise I don’t have any other option to take legal action against Mr. Ashwani from Lali Mobile Care and Motorola.
Complete Address of Serive center where mobile is deposited.
LALI MOBILE CARE
Amrieak Sing Road, Bhatinda;Punjab;INDIA 0164 2236666, 9356200069 / 9356202068
E-mail: [email protected]
From
Ashwani Garg
#13217, Namdev Nagar, Street no 1/9, Bathinda, Punjab (INDIA)
0164-2218615, 09899783454
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