Never buy Mororola.
I brought a new Motorola EX-119 hand set in SEP 2011. The handset display started getting a problem in November. I gave it to a Motorola service station on 19 December. I was assured that i will get my handset within one week. After one week they said they have put the order of a part and awaiting a part. Meanwhile i called the customer care number, they said they have no update and asked me to call after 2-3 days.
Till now i have called the customer care 3 times still they don't have any update, customer care is telling that service department not responding. It's such a pathetic state of affair with this MNC, no body is aware what is happening. They cant stay on there committed words, no body seems bothered.
No wonder why Motorola is doing poor in India. Its now 3 weeks i am without any handset awaiting for some response from Motorola.
The Motorola customer care complaint no is 111227016453.
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