I AM PALLAVI W/O RAJESH,
I HAVE COMPLAINTED A COMPLAINT ON 15.6.11 ON MR.K.RAMESH AE AND HIS MISBEHAVIOR IN OUR HOUSE AND COMPLAINT NUMBER IS :- ELU-15064
AS WE WENT TO CHECK THE STATUS TODAY, WE FOUND THAT THERE IS FALSE RECTIFICATION
1. FIRST OF ALL YOU CHECK OUR SUBJECT MENTIONED AS IT IS A MISBEHAVIOR OF AE IN OUR HOUSE AND HIS HARSH WORDS OF DISCONNECTION OF OUR CONNECTION { SERVICE NO : 1511066102071547 }
2. WE STATED THAT WHEN WE ARE PAYING BILLS PROPERLY WHY HE USED HARSH WORDS AND BAD WORDS OF DISCONNECTION OF OUR SERVICE
3. WHY HE CANT EXPLAIN LOADS & TARIFFS WHEN HE CAME TO A CUSTOMER
4. WHY HE NOT CARRIED HIS IDENTITY CARD SHOWING THAT HE IS A E
THERE IS NO EXPLANATION FOR ALL ABOVE POINTS IN UR RESOLUTION
AND MORE OVER WE ARE DIVIDED FAMILY AND HAVING A SEPARATE PORTIONS FOR ALL { YOU ONLY STATED THAT IN YOUR RESOLUTION }, SO, WHY YOU ARE CLUBBING ALL SERVICES NUMBERS IN YOUR RESOLUTION WHEN WE ARE GIVING A COMPLAINT BY QUOTING OUR SERVICE NUMBER NO : 1511066102071547
AND IN YOUR RESOLUTION ITSELF THERE IS NO EXPLANATION ABOUT ANY THING TO THE ABOVE MENTIONED SERVICE NUMBER 1511066102071547 INSTEAD OF EXCESS LOAD .
WE COMPLAINTED ABOUT MISBEHAVIOR OF AE IN OUR HOUSE, NOT ABOUT EXCESS LOAD, WE ASKED HIM TO EXPLAIN ABOUT TARIFFS AND LOADS DETAILS, FOR THAT, HE GIVEN A HARSH REPLY IN MY HOUSE AND IN FRONT OF YOUR LINE MAN VENKATARAJU { NO IDENTITIY CARD } ON ROAD ALSO, SO MANY PERSONS SAW HIS BEHAVIOR ON ROAD
AND AS YOU MENTIONED NO PERSON WITH THE NAME B.KUMARASWAMY, LI/POWERPETA VISITED OUR HOUSE DURING INSPECTION, ONLY ONE PERSON MR.RAMESH, { AS WE EARLIER SAID WE DONT KNOW WHICH RAMESH AND THERE IS NO PROPER ANSWER IN YOUR RECTIFICATION } [ AS HE NOT CARRIED HIS IDENTITY CARD WITH HIM DURING HIS INSPECTION ], SO, THAT STATEMENT ALSO VERY VERY FALSE STATEMENT :- At the time of inspection Sri. B.Kumaraswamy, LI/Powerpeta and the consumer family members are also present
AS MR.RAMESH WENT ON ROAD BY SAYING BAD WORDS AND SHOUTING ON DISCONNECTION THROUGH HIS MOBILE PHONE, WE ARE DISCUSSING ABOUT HIS HARSH BEHAVIOR AND LATER LINE MAN VENKATARAJU { NO IDENTITIY CARD } CAME TO OUR HOUSE ALONG WITH MR.RAMESH AND TOOK SIGNATURES BY FORCE ON BLANK PAPERS WHICH IS AGAINST OF HUMAN RIGHTS
SO, WE WANT CLEAR CUT EXPLANATION OF THE BEHAVIOR OF MR.RAMESH { IF HE IS A AE OF YOUR DEPARTMENT }
IF YOU DONT WANT TO GIVE EXPLANATION OF OUR SERVICE NUMBER 1511066102071547 MISBEHAVIOR, WE WILL GO FURTHER STEPS WHICH ALREADY WE SAID IN PHONE TALK TO RESPECTED SE N.PRASAD GARU & RESPECTED DE CH.SATYANARAYANA REDDY GARU
WE ARE CLARIFYING ONCE AGAIN, WE ARE NOT AGAINST TO PAY FOR EXTRA LOAD, WE HAVE COMPLAINTED ABOUT MISBEHAVIOR OF MR.RAMESH IN OUR HOUSE
AND LAST NOT BUT LEAST AS YOU HAVE MENTIONED IN ALL YOUR ADVERTISEMENTS :-
In its drive towards enhanced customer service
SO, GIVE PRIORITY TO CUSTOMER FIRST, NOT TO FALSE STATEMENTS FOR CLEARING THE COMPLAINTS
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