Dear Sir/Madam
I have received a very bad customer service response from your executive ARUN when I called him on 13th Nov at 4.00pm in eve, he didn't gave me any response and went off line wihtout saying anything, I wanted to deactivate my VCC 2000 for whichI haven't received any PIN NO till time and asked me to forward the call to his senior and as accepted he did'nt.
I am a frequent user of VCC but every time in my bill I get additional VCC charged and then on contionous reminder from my end and getting back to your customer care executive and reming them for the due date it gets cancelled their say there will book the callback but till date no calls have been received.
Very Sorry to say that if this the response which we get from AIRTEL then soon we have to switch over to someother network where atleast customers complaints are given some importance and priorirty.
Prarthan
9989121328
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