I have taken a new prepaid connection on bharathi airtel services in December.with mobile number '7760121680'.After some days I have received a call from one of the Airtel person. He Just asked my name. I told him that my name is Raghavendra (SHORT NAME). He has told that this number is using by some other person and we are going to disconncet this airtel connection within 24 hours (I have provided my passport copy for the address proof and my name look like 'JAMILI NAGA VENKATA KRISHNA RAGHAVENDRA RAO').after telling that he didn't even asked any other details). I tried to reach him more than 10 times. He didn't pick the call. Then i called to the airtel customer care and explained the situation happened, then they have checked the details and informed me that my outgoing calls are not barred and we are not going to disconnect your connection (everything is fine on your number). After almost a month three days back again i have received a message stating that your airtel connection will be disconnected in 24 hours from now and yesterday they barred my outgoing calls. Then i have called more than 5 times to customer care and even went to the airtel showroom today and explained my issue and i need to activate my outgoing calls spoke with 121 and as well as one of the senior manager of Airtel services, there each one is telling some thing something which is irrelavent to my issue and not even helped to solve my issue and they said like within a week or so our outgoing calls will also be barred and the number will be recycled.
If the documents submitted by me is the problem, I am ready to submit the relavent documents (what ever the documents you require) again and I need this number to be activated with an immediate effect and respectice action should be taken on the concerned person who called me for the verification process, as he didn't even mentioned this cal is regarding your verification or so. Treat this as an high priority issue as I have updated this new number to my office, friends and relatives adn even From 31st of December iam facing signal problem in my office and in my home also, after 20 Seconds the call is disconnecting by itself and showing as connection error. Please consider this compliant as high priority
Thanks and Regards,
Ragavendra
8792803099
0 comments