I have a Prepaid Number from Airtel which is 9810812249. Off late it seems to shore up their sagging revenue Airtel has started resorting to the practice of automatically subscribing the prepaid numbers of their customers to their so called value added services. They automatically subscribe a number to a value added service and send a message to the number about the subscription. Then it is left to you to somehow contact their customer service officers (who are never available) and unsubscribe. If you are able to approach them they would conveniently tell you that its you who had subscribed to the service.
Three days back they automatically subscribed my number to the World Cup cricket update service which is charged one rupee per day. When I contacted a customer service representative today, the bugger told me that I had subscribed to it three days back and he can only unsubscribe me from it. When I asked him to, he did something at his end, and confirmed that he has unsubscribed. I asked him how would I know, he said that I would get a message. That message never came but I continued getting the world cup updates. What takes the cake is a song from Dabang got automatically activated as a hello tune on my number for which Rs30 were deducted. Immediately after that the hello tune got automatically changed to a third grade song (I got a message for the same) for which Rs.15 got deducted.
When I contacted the customer service representative, he conveniently put me on hold and disappeared. This company is slowly turning into a bunch of crooks out to fleece its customers.
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