Hello,
I have a postpaid connection of Air-tel Delhi Circle 9810158710 in name of Mr. Anil Mittal address A- 229A, Shastri Nagar- 110052.
My number is permanently deactivated without any prior information verbal or written. As per DOT mandate a number should be kept suspended for 90 days before permanent disconnection and subscriber should be informed about disconnection in written. However, my number is deactivated in 30 days i.e. my number was suspended in month of July and got deactivated permanently in the month of August.
I want my number back with a written explanation of reason of disconnection along with a copy of regulation/ directive of TRAI or DOT according to which you have deactivated my number.
Just for your information i have worked with a leading telecom company as a nodal agent and I am aware about the rules and regulations that a Service Provider needs to follow.
I am ready to pay the outstanding only and want compensation for the inconvenience caused to me due to permanent disconnection of this number.
Regards,
Sourabh Mittal
9999998909Hello,
I have a postpaid connection of Air-tel Delhi Circle 9810158710 in name of Mr. Anil Mittal address A- 229A, Shastri Nagar- 110052.
My number is permanently deactivated without any prior information verbal or written. As per DOT mandate a number should be kept suspended for 90 days before permanent disconnection and subscriber should be informed about disconnection in written. However, my number is deactivated in 30 days i.e. my number was suspended in month of July and got deactivated permanently in the month of August.
I want my number back with a written explanation of reason of disconnection along with a copy of regulation/ directive of TRAI or DOT according to which you have deactivated my number.
Just for your information i have worked with a leading telecom company as a nodal agent and I am aware about the rules and regulations that a Service Provider needs to follow.
I am ready to pay the outstanding only and want compensation for the inconvenience caused to me due to permanent disconnection of this number.
Regards,
Sourabh Mittal
9999998909
0 comments