Espected sir/madam,
i am Dr. Vihang and i have a bsnl 3G data card with mob no 9482882315. my monthly validity is over so i recharged my no online using BSNL's online recharge facility. i recharged 606 Rs. voucher whose Receipt Number is 66666172841 and Transaction No is TXE1312201000651. The said amount is deducted from my bank account but still i have not got my mob no recharged. when i tried to talk with customer care then they said that it is not possible to recharge online when i had done online recharge for my friend yesterday and it had worked out well. then he said he will transfer to a senior executive and put me hold. i kept phone on hold for an hour still nobody answered. i don't know where to complain as they are not picking up on customer service. please help me.
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