Dear Sir/Mam,
I am swadipti panigrahi, a old landline customer. I had taken the BSNL phone line for the purpose of Boradband connection. Number of times i used to disconnect from the network before and when i complained, either they are not doing or doing it after i really request them number of times. and for your information i am paying 1250/- per month for the broadband.
And this time i got disconnected from the network around 15 days before and i really face difficulty as i am totally dependent on internet.
I strated requesting from the customer care people to JTO, SDO and they are just playing with me and saying that we will be doing.
And finally i said if you are unable to process my request so please disconnect my line so that i can request some other service provider.
And one more thing they were not registering my complaint in the begining stage and after number of request i got a complaint number still unable to get the service.
They are not atll listiing to me.. Please help me out.
My complaint number is : 133608212
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