Sir,
It's very astonishing to see that, if sometimes my BSNL Landline goes offline due to some cable or any other technical fault, am not able to complaint or let my provider know, about the incident that had happened. How come there could be a service provider with no complaining facility. Also even if they have a complaint attending AVR systems OR customer care centres, then those no.s should be easily accessible from any other landline/mobile service providers also.
How can they expect a customer's complaint when the landline is not working?
Request you to please normalize the customer care centre phone numbers.
Regards,
Kapil.
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