BSNL
My phone restricted

Hello sir,

Iam J.Parvathi I have been customer of BSNL from 2003. Today having some important i switched off mobile and later I have started it now it displaying message phone restricted instead of startup why it has haapend Iam loyal customer of BSNL for 8 years

and I have credentials submitted.

Herewith I request you kindly resolve this problem or find out solution for this

my cell no: 9440716312