BSNL
Deposit refund

To who's Ever it may concern,

I Mrs Kunda Vasant Wadekar permanent resident of Ngapur was holding Land-line (07122442078) for more than 20 years when It was luxury for people to have Land-line at home. If any one think logically and remember those days. BSNL use to charge hefty amount for making calls as well as Heavy Deposit even I have paid the same. I remember I paid some 5000/- towards deposit as I had STD facility on the mention Number.

My husband Expired two years back so I had decided to shift myself with my children. Hence surrendered the Land-line (07122442078) with BSNL authority in Nagpur Acknowledgment Receipt # 3629 /TSC-3 / 11-12/R'peth/LL&BB closure 3629/ Dated 22nd March. office bearer (Fatima Khan Head, Accounts Section) promise me that they will send a cheque or Demand Draft on my residence address.

I waited till May End 2012 and then when I enquire they are saying there is Zero Deposit. Now need your help to look into the same. I am 61 year old lady don't understand Even organisational like BSNL can play with there customer who kept faith on there services for 20 years Plus and paid the bill till surrender.

Please help..

Regards

Kunda Wadekar

24, Radha Damodar Apt, Congress Nagar,

Nagpur -440012