I received a SMS from 56688 for sending and receiving unlimited email @ Rs49 a month to my BSNL mobile NO: 9449172294. I replied that I am interested in it. My sms was charged with Rs 2/ . I received another sms from 5668849 deducting Rs.49/ from my balance in the prepaid account. I got one more sms with some meaningless instructions either to talk a particular NO 012031455 or 0120 3537555. The amount was deducted without my approval. Besides, I have to waste money for three sms @ cost of Rs6/ I lost Rs 55/ from my balance without any tangible service. It looks nothing but cheating. The sms indicated a website bsnl2email.com. This website is useless. The introductions are incomprehensible. I feel I have been cheated by such sms for just giving the reply that I am interested. How does the BSNL permit such fraudulent activities of cheating its customers.?
Also, the BSNL deducted Rs9.60 from my balance for an attempted international call. The call to Rome is not effective.. But, the BSNL deducted Rs.9-60. Earlier, I lost Rs32/ this way. Why a State Owned Undertaking hoodwinks the gullible customers by unsolicited SMS and ineffective international calls.
A.Xavier
Bangalore
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