I had requested for Mobile Number Portability from BSNL to IDEA. All relevent documents was submitted by me to IDEA, then to BSNL, here at Bangalore in the first week of Feb.
On 8 Feb, CELLONE customer care, requested on tele, reasons, which I had given them. Please peruse my CELLONE Bills for the past year, you will find that the Usage charges is just around Rs. 5 or less, whereas The Fixed Monthly Charges is Rs. 325. Useage due to poor network availability, call drop, voice cutting up etc.
CELLONE (55500) sent me a SMS on 10 Feb 11, that " You Have been successfully unsubscribed". Cellone has NOT communicated this to IDEA and have not taken me off the network. Due to which a NEW BILL No. 686872787 dtd. 05/03 has sent to me.
My request is please :
(a) Cancel this bill not a vaild justified bill, hence will not be paid, infact a sum of Rs. 325/=, which are the Fixed Monthly charges for Feb must be REFUNDED.
(b) Mobile Number Portability (94480 43429) from BSNL to IDEA must be made immediately.
Regards
Lt. Col. V.A. Joseph
9448043429
[email protected]
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