My two landlines 0135 2763098 and 0135 2665301 have been out of order for more than 9 months. i have lodged complaints 4-5 times but there has been no response from the concerned. still today if i try to register my complaint on 198 i get the recorded message "your complaint is regitsered - work under progress". In the mean time I had deposited the payment of both the above mentioned landlines. Now i urge the concerned to look into the matter- get my both the lines in order and also refund my amount for the period in which the phone was out of order.
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