Sir: I happen to be a consumer of BSNL EVDO on a monthly plan of RS.250. This package allows me to download 1GB of usage per month. My usage is very limited, i.e I use my internet connection mostly for web browsing, visitng social websites, using skype, and sending occasional mails. My usage is very limited and the package has been more than enough. but, of late i have been experiencing some problems. Mostlikely the software for billing purposes has been manipulated by some one in conivance with an officer from BSNL. Some body might have done this with a personal grudge in mind. I went to lodge a police complaint with the magistrate and police officer. They have advised to wait and if possible file a compalint with the consumer forum. I intend to take this case further and see that the erring official or person is punished and fined heavily. I intend to use this forum to publicly voice my grievance, and request others with similar problems to come forward. Our PSUS in
india must do everything to retain the cusomers and chieve scale economics. And, this is the duty of all of us to safeguard the interest of our PSUS which have been the backbone of the country in providing some essential services. But, one reason for their declining profit margin may be the presence of corrupt and arrogant officials, who intend to make these PSUs their personal fiefdoms. i am keen to listen from others on such issues. Best wishes to all friends and consumers.
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