BSNL Landline
Noisy line problem

I have been having a noisy line problem on my land line no.0431-277266 for 1 year,

I have made several complaints at 198, and they just act of checking

lines but they do nothing because the noise still continuous, and because of noisy line

broadband link gets fail.

Last time i made complaint on 29/02 at 09:40AM and got the docket id - 15862502262,

13/03 at 04:10PM and got the docket id - 15928214402

but nobody came to check the line, then i personally visited the telephone exchange to

complain to the officers, but they didn't mind on it, and now i can't make a new complaint as

answering machine says - "your request to this number is already registered

and technical work is in progress"

this complaint is 21 days old and work is still in progress?

I hope that BSNL was waiting for a written complaint, and now my problem would be solved.

Thanks

MS Cherweroyar

My personal details are-

Consumer no.000038822213

Exchange Code:- TRKNR

Cherweroyar M S

Phone no.- (0431) 2772666

No.36, III RD FLOOR, SAJAY FLATS,

VAYALUR MAIN ROAD,

KUMARAN NAGAR,

TRICHY DISTRICT 620017

Trichy, Tamilnadu