I have Bsnl prepaid mobile phone. On 18/01 Bsnl charged me Rs.5.00 but I have never call or message to anybody. Then I have complaint customercare (Complaint no.4678246) they told me your problem will be sloved within 24hr but problem not sloved. Then After 4days I have again call to him then agian he told me sorry sir your problem will be sloved within 24hrs & disconnect the call & thattime he charged me again Rs.9.59 for calling with him on his toll free service no. So I have agian complaint (no.4691295) but they till never sloving my problem & never return back my balance refund. So i calling again & again but they are not transferring my call to his & never slove my problem. My other Bsnl user friends are facing same problem.
Regards
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