BSNL Network
Balance reducs for Caller Tune

Hi Sir/Madam

Subject: Balance refund for Caller Tune.

I am S.Manikandan My Mobile Number : 9488078113 (Problem also same number 9488078113)

I have problem on last 2 weak. I call to 1503 and give compliant on 15-04 afternoon 1.00 pm that "I am not interested to use caller tune so kindly deactivate" and the complaint has taken by the services Agent and they said within 24 hours caller tune will be deactivated. The caller tune is deactivated 16 or 17-04 successfully but balance reduces (30 Rupees) on 18-04 morning 10.11 am and again i will contact to 1503 (customer care) but they didn’t response me properly they asking me to wait or call back or lot of the person disconnect the call but i dint get the solution. I need the Refund because I give it compliant on 15-04 but the balance reduces on 18-04. I will call to 16-04 evening (4pm to 6pm) Agent said the complainant will be closed you are BSNL caller tune deactivate successfully but Exactly caller tune to be deactivated on 19-04 evening only. So please kindly refund the amount

Thank you.

I calling to customer care using those mobile numbers only (9488078113, 9443467969)