Inconsumercomplaints.com » Telecommunications » Review / complaint: Bsnl/online recharge - 500 RS deducted but recharge not happened: transaction id: 35019705, subscriber id recharged: 9431145120 | News #158093

Bsnl/online recharge
500 RS deducted but recharge not happened: transaction id: 35019705, subscriber id recharged: 9431145120

Dear Team,

On 13th Aug I recharged the BSNL mobile of my sister on the ocassion of Rakshabandhan with Rs. 500 online through the below website

http://www.rechargeitnow.com/

Money got deducted from my account but recharge not happened. When I raised a ticket with rechargeitnow.com, then they are saying that it was successful from their end so please contact BSNL Service operator. When i contacted BSNL then they are saying that "No such transaction id exist". I have contacted them lot of time but they are not refunding my money.

Below are the transaction details

transaction id: 35019705

subscriber id recharged: 9431145120

operator: BSNL

circle: Bihar & Jharkhand

purchased value (MRP) Rs.: 500

date: 08-13 08:24 PM

Kindly address my issue and help me to refund my amount or recharge the same number with the same amount.

Cordially,

Sanjiv Kumar | Wipro Infotech| 91-9686321542

EC-4, Tower-10, Wing-A, Floor-3rd, Electronic city- Phase-1, Bangalore-560100.


Company: Bsnl/online recharge

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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