BSNL-PREPAID MOBILE NO 9416369684
INCOMING CALLS WAS CHARGABLE ON 27th NOVEMBER

MONEY WAS DEDUCTED ON ALL IN-COMING CALL ON 27TH NOV (FROM09.00AM TO 09.00PM) ALTHOUGH I WAS NOT IN ROAMING.

I CONTACTED TO BSNL HELPLINE ON THE SAME DAY AT NEARLY 10.45PM AND THEY BOOKED MY COMPLAINT BEARING DOCKET NO. K277931144 & ASSURED ME TO RECALL ME WITHIN 24HRS. AFTER THEN NO CALL CAME.

ON 02nd DECEMBER AT 09.30 AM, AGAIN AFTER CALLING TO HELPLINE NO.9416024365 A RECEPTIONIST NAMED MAHENDRA PRATAP BEHAVED AS AN IDIOT WITHOUT LISTENING TO MY PROBLEM.

IS THIS CAN BE EXPECT FROM BSNL HELPLINE.

KINDLY INTERVENE IN MY PROBLEM.