First of all, this is not a city specific but has concerned with consumers of whole HP State.
BSNL HP has introduced a pre-plan for Rs.175/- pm recharge, giving Rs.100/- as talk time and whole BSNL network (Mobile, LL, WLL etc.) is unlimited free. From Rs.100/- consumer can make call to any network local / STD @ per second pulse rate with charges 1 pc. & 1.2 pc respectively. Many of existing customers either from Post Paid, or Post Paid Employee Plan or other pre-paid plans started using this plan. But all of sudden BSNL started sending SMS alerts that the plan has been changed w.e.f. 01-04. Now according to changed plan BSNL is giving Only Rs.50/- for STD on BSNL network only. For Local calls/ STD on any network consumer has to TOP UP extra. Call charges: 90 Pc./ min LOCAL and Rs.1.2/- per min STD (As claimed), because I have been charged Rs.10.50/- for 6 min.54 sec. call.
This way BSNL has cheated his many existing valuable consumers. Is it not a crime.
0 comments