Airtel
Deposit money not returned

Hello all

is there anyone who can address my issue ..?

still i haven't received my deposit money.

Thanks

Jagadeesh B S

Please see below

Dear Customer,

Ref: Email dated 10-04, mentioning concern regarding the non-receipt of the deposit amount for your airtel Mobile number 9945466999.

Thank you for your email to airtel and the opportunity to assist you.

We regret for the delay in responding to your email.

We completely comprehend your viewpoint and sincerely apologize for any difficulty caused to you.

We would like to confirm that as per our records your mobile number 9945466999 has already been permanently disconnected effective 04-04 and converted to airtel pre-paid service and there is an deposit amount of Rs. 316.23/- in your account.

To address your current concern, we have already raised a complaint regarding the non-receipt of the deposit amount with the relevant team on 22-03. For your reference, the Unique Service Request number42747241. Our team will be contacting you by 03-05, 04:42 PM with an update on the issue and the cheque will be delivered to your current address.

We would like to inform you that the time given as per Service Request number is the maximum time taken to process your request, however, the same will be resolved on or before the mentioned date. Hence, we need your understanding and co-operation until such time.

We thank you for taking out the time to voice your concern. At airtel, we believe that it is our customers' feedback that helps us to improvise on our services.

Please do write in for any further assistance.