Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Chennai - Worst service and response to complaints! | News #1750

Airtel Chennai
Worst service and response to complaints!

I changed my post paid connection to prepaid with same no. They asked me several proofs for prepaid even though i have given the same for postpaid. I went again with all the proofs they needed and got the sim. I am informed that it will be activated within a day. But they didn't activate for three days. To my woes i was out of station from chennai those 3 days. My family could not contact me. If i called the no which the airtel showroom gives as contact no, the bloody folks are not picking the phone. Even if they r picking once after 20 calls they simply cut the mobile after some time without saying. They had really tested my patience. At last after 3 days they had taken their own time to activate. But within a week, they had disconnected my mobile saying that the photo identity which i gave is not a proof. If that is the case they should have told me the second time itself when i went to produce the proof. But they didn't. But they have disconnected my mobile. If i tried to contact the contact no which the airtel showroom at Chennai the same old thing repeats, they r not picking but they used to make calls from the mobile without attending customer. Idiotic peoples in the showroom without having a care to attend the customers.


Company: Airtel Chennai

Country: India

Category: Telecommunications

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