With the number of complaints for Airtel, a new category 'Airtel' should be added. I have a phone cum Broadband service with Airtel. Ever since I subscribed for their services I am experiencing the extremely poor quality of service. To start with they promised us the connection in 5 days and even after 15 days and lots of revised dates, the connection was not done. We then took the matter to the highest authority in Bangalore and the very next day the connection was done.
Now for the last 2 months I am trying to register on their website, so that I can monitor my internet usage. The same message that they are upgrading the site keeps popping up. Isin't it a matter of shame for Sunil Mittal and Co. to take more than 2 months to upgrade a small portion of the website. I wrote several times to the Custonmer Care and there is no response. When I call they don't commit any date for completion.
0 comments