Airtel India
Airtel is not carrying the customer complaints

I got an Airtel Mobile HCL CUG on 20/07.

Today my mobile is disconnected, and then I called customer care.

They told me that due to verification process failure my mobile service was disconnected.

I have the following question with Airtel

Why Airtel is not having the courtesy to inform the customer before disconnect the service?

If the verification process is failed why there is no update to the customer immediate?

Can Airtel bear the loss due to this disconnection?

Above from all,

Last month Aug 30 they disconnected my service for the same reason, after my compliant they activated. I am residing same address for more than 2 years I got a bill for 2 months and some more products updates brochures from Airtel for the same address.

I have no debts with Airtel till now.

So i am planning to quit Airtel