DOLPHIN MOBILE
Credit balance not transfer from postpaid to prepaid connection

Sir

My account no. 7663205 and mobile no is 9968319259.

I had changed the postpaid connection to prepaid connection on 09/02 at Edgah Telephone Exchange, Karol Bagh.

But you have not transfered my credit balance (advance deposit) of the postpaid connection to the prepaid connection and the money was also not refunded back.

Please either transfer the credit balance to my prepaid connection or refund the money (credit balance) back.