I have recently got a airtel postpaid connection as my friend was keen for it though I was going for a Hutch. Now i look back and thing thats was the biggest mistake i could make. First i had a problem that verification couldn't be done, as all my family members are working the verification officer didn't find anyone home. When he called i told me you can come early morning around 10am or evening around 6:30pm or anytime on weekend but he had some problem as because of this he would had to stretch his working hours. Then my phone services got barred and then i wrote a mail for re-verification anytime of 17th march or on 19th march between 12pm-3pm but i was informed that nobody would be able to make it. But out of nowhere around 4:30pm i have a verification officer at my home luckily i had taken half day off so i could meet him. Then sometime later i get a message that to make certain payments in 24hours and within hour of that time my services are barred again. A message states to make payments in 24hours but the company cant wait till 24hours and then when i call customer care the agent Gaurav was very rude and then i asked him to transfer the call to Floor Manager my call was put on hold for 20mins and then it was disconnected. I called again some fellow Ruchit was not aware of anything. He didn't even know how to follow hold procedure... This is where i stand in terms Nation's number mobile service provider for me i would say people should go with any other service provider then airtel because it has the worst services in the entire world. I would see what can Nation's number 1 service provider do in terms of solving my query. Best of Luck.
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