I took my data card usb in bihar .then i took one airtel sim card in bihar itself in which no voice calls can be made but that is only for internet & sms.i recharged in that one plan that is unlimited browsing & downloading for one month of prepaid plan at RS498/-on 19/06.so i got my net connected . but when i came to tamil nadu, chennai, then my net was disonnected on 12/07 and i got one sms that you are in roaming 19/07.
again on 28/07 one sms i got that you are in roaming.
but when i recharged my prepaid data card airtel sim no 9199495029 through one easy recharge of RS498/- on 31/07, then isaw that recharge got successful . but in my sim i didn't get this sms.
so i complained to 121 airtel customer care then they gav me one bihar customer care no 9934099340 .then i contacted them, they got connected afte rcalling many times once i got connected then they told that your recharge got successful and this 498 unlimited fre prepaid plan is still availble there.they told me to go to any airtel showroom (office) of chennai to put one email complain . so when this email complain will come to bihar then automatically your internet will get connected.
so i went to saidapet for complain on 01/08 by 11 AM.
they told that you will get one call back after 4 hrs.
but no call came & net do not get connected.
on02/08 i talked to vidya, revathi but still not connected
then again i called to bihar customer care they told that no complain came to us so i can't do anything for you . then again i contacted chennai customer care 121 then they told that ican not get the details of bihar no . so i gave my alternate chennai no 9003225517, 9381260118.
they told me to call 7070..., ..., ...etc for technical support problem, data card problem, gprs connection, postpaid, prepaid... etc . but lastly i didn't get any solution even after talking to team leader murli. i even contacted sainthum airtel head office chennai.
so since my plan is for one month in which i already lost 7to8 days and my extra RS500/-and my precious time.
so give me proper one month connection by increasing my days which i already lost in one month plan of net.
provide me proper balance for this inconvenience to my local no 9003225517
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