Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Prepaid - Ad customer service | News #23271

Airtel Prepaid
Ad customer service

Dear Airtel on saterday evening I got a SMS from you (Rs 274 worth benifit with RC222! Rs 199 regular talktime & 50 free STD mins. STD min validity 7days.offer ends on 18/08). So I recharged my mobile with with RC 222. But I didnt gety the STD 55 mins. So I make a call to you. Yuor customer care people disconected my call 4 times. Lastly i talk with your customer care superviser and he rectified my problem & said the 50 STD mins will come to me with in 24 hours. After 48 hours I checked it out & i didnt get the STD mins. So I make a call to your customer care peopel. Again same problem I faced- your customer care people disconected my call 4 times lastly I talk with your customer care superviser. He is scolding me & saying they diidnt sent any SMS to me & disconected my call.


Company: Airtel Prepaid

Country: India

Category: Telecommunications

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