Sir/madam
My name is Ram Preet Verma I'm regular customer of airtel last 4 years & using airtel no.9958140633 And i am in problem of balance deduction in the name of games download other services. Here is details of balance deduction:
MBIZGame 12/12/10 Rs 50 on 12/12 time 8:20 PM.
After calling and discussion about balance deduction complains to customer care they registered my complains or not i don't know but again deduct my all balance and provided me automatic service in this term.
Mitti ke rang Rs.30 on 12/12 time 8:39 pm
Khel Khel Mein Rs 30 on 12/12 Time 8:45 pm
Friendz Chat Rs 10 on time 8:47 pm
Airtel live & MMS service active 8:52 pm
In the starting Position my balance is 95.95 Rs and in last check its become negative Rs 5.
Now when I am trying to contact to complaint section my call is being disconnected purposefully. please help me to teach the network providers a lesson to value their customers. please escalate them about this carelessness from customer care representatives and avoid occurance of such problem to common consumer.
Thank you
Ram Preet Verma
9958140633
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