I have brought a new Tata Indicom connection under a “Money Back Offer”.
A plan consisting of a post paid connection with a mobile handset all including a cost of Rs. 1700/- (1200 for the handset and 500 as a onetime deposit). I was tricked into this plan, by the customer service team from TI, who conveyed me that Tata to Tata Free includes calls from Tata to Tata Docomo (the new GSM sim that’s launched).
Please Refer to the below communication stating the same.
I have reported the fraud to the customer service team and have told them to cancel my plan and refund me the money, but they seem to take no response or action on it. It’s a sorry state that guys like me are cheated knowingly or unknowingly and then the company turns their back on us. They even suggested that taking a legal action, doesn’t worry them much as they have a separate team which deals specifically with all such cases.
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