Sir,
This is Airtel Prepaid customer holding cell number 9701797808. I have recharged for an amount of Rs.2247 which is for making international calls for less cost. I have done this through e-recharge throught a retailer on 15 sept. After the recharge is done, I got a message saying E-Recharge is successful and also the trans-ID - 847221619. I should actually get the PIN number in 48hrs of recharge but I dint get any. I called up customer care and logged the complaints 4 times till now, Every time I talk to the supervisor's they tell that I will be getting the PIN number in 24 hrs at the max 36hrs. Now this is the 15th day of my recharge and Im helpless. I called up every alternate day explaining the complaint to every customercare person and again to supervisor and in the mean while if the line gets cut then again explaining from begining :(which is not at all fair, they listen to my complaint and say that I will get the PIN in 1 day and cut the phone but no response till now. What should I do. I really getting bugged with what ever is happening. Please guide me to get the PIN number. Hope you look into my request
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