Dear Mr. Situ Saini (Nodal Officer Haryana),
1. I have taken the reliance Landline connection in the year 2004 in my wife name i.e. Sarita Kapoor, when the reliance telecom was started vide Landline no. 01713291598.
2. I have disconnected this no. in oct and taken the new reliance Landline no. 01713204145.
3. your employee Mr. Divakar (9355555180) who given this new no. to me and disconnected the old no. 01713291598 in oct.
4. I have deposited Rs. 1, 000/- as security in the year 2004 for taking the old reliance no. 01713291598.
5. I informed this to Mr. Divakar in oct at the time of disconnected.
6. Mr. Divakar told me that I will get the money with in one month. I have already paid entire bill amount upto the time of disconnected for 01713291598, nothing was pending at that time.
7. I received bill for Landline no. 01713291598 in Jan and there after.
8. I lodged the complaint in the customer care center vide complaint no. 118684301 dated 31.01.2010 regarding receiving the bill for Landline no. 01713291598, they assured me that this was generated due to oversight and will be stopped after this complaint.
9. again I received the bill in the month of march again I have lodged the complaint vide no. 121622539 dated 13.03. once again they informed me that this will not come.
Further, I request you to look the above matter and release my security of Rs. 1, 000/- as early as possible. I have mentioned in the above all the documents / complaint reference no. for your ready reference.
Please talk with your employee i.e. Mr. Divakar, who gave wrong commitment to the reliance users/me. if this is not close then I have no other option to lodged the complaint with the consumer court for this harassment.
Thanks in advance and hope a positive and early reply from your side.
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