Inconsumercomplaints.com » Telecommunications » Review / complaint: Tata indicom Photon plus - INADEQUATE INFORMATION WHILE BILLING | News #28306

Tata indicom Photon plus
INADEQUATE INFORMATION WHILE BILLING

BY UTILISING THE GENTLEMAN IMAGE OF TATA, TATA INDICOM PHOTON PLUS STARTED CHEATING THE CUSTOMERS BY SENDING WRONG BILLING INFORMATION IT MAKES THE CUSTOMER FOOLS AND WHO ONE WANT TO BECOME A FOOL CAN TAKE THIS CONNECTION

I TAKEN 750 PER MONTH 3600 MIN FREE PLAN AND I UTILISED ONLY FOR 60 HOURS. BUT I GOT THE BILL THAT SHOWS THE BILLING AMOUNT RS.500 ETC., THAN MY UTILISED AMOUNT

INFORMATION ON HOW THEY ARE CHEATING (EVEN CHILD KNOW HOW MUCH IMPORTANT THESE DETAILS ARE FOR BILLING)

1. IN BILL YOU WILL NOT FIND TOTAL HOURS UTILISATION

2. THERE IS NO DATA ON DAILY USAGE EITHER IN BYTES OR TIME

3. YOU FIND ONE DETAIL i.e HSIA USAGE READING IN UNITS (ISIN'T AMAZING! THE UNIT ITSELF IS UNITS) OTHERWISE THE UNIT FOR THIS READING YET TO BE DISCOVERED

4. YOU CANNOT WRITE YOUR COMPLAINTS ON THEIR FORUMS YOU WILL GET ACTIVATION CODE IN YOUR E-MAIL BUT IT WILL NOT WORK.

5. YOU WILL NEVER GET THE MAX. SPEED MENTION IN THEIR ADVERTISEMENT. (IN MY CASE MAX SPEED IS 100KB ONLY)

6. THE SOFTWARE IN YOUR COMPUTER DOES NOT GIVE CORRECT DETAILS OF UTILISED AMOUNT OR TIME ETC.,

7. THE SOFTWARE WORKS IN ADMIN ACCOUNT ONLY

8.ONE CAN ENCOUNTER FREQUENT DISCONNECTION WHILE USING THIS SERVICE

IF ANYBODY WANT TO ACCEPT ALL THIS NONSENSE OR YOUR USAGE IS THAT MUCH IMPORTANT SO THESE THINGS DOES NOT MATTER THEN THEY CAN GO FOR THIS CONNECTION

MY ACCOUNT NO. IS 905057510


Company: Tata indicom Photon plus

Country: India

Category: Telecommunications

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