Idea
CHARGING EXTRA MONEY FOR SERVICE

I applied for a Internet GPRS scheme of Rs35 per day. After that I get a message from idea for using a new plan of Rs350 for 15 days. Before applying for that I checked with the custermer care regarding the status of the Rs35/day plan. But they told me that plan is not activated amd I cam go ahead with the new plan. So I applied for the new plan. But from next day onwards they started dedecting my money as per Rs 35 plan. When I called helpdesk they told me to semd tje deactivatiom message and I send it. But still they are charging that amount.

Company: Idea
Country: India

  <     >