Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea - CHARGING EXTRA MONEY FOR SERVICE | News #298992

Idea
CHARGING EXTRA MONEY FOR SERVICE

I applied for a Internet GPRS scheme of Rs35 per day. After that I get a message from idea for using a new plan of Rs350 for 15 days. Before applying for that I checked with the custermer care regarding the status of the Rs35/day plan. But they told me that plan is not activated amd I cam go ahead with the new plan. So I applied for the new plan. But from next day onwards they started dedecting my money as per Rs 35 plan. When I called helpdesk they told me to semd tje deactivatiom message and I send it. But still they are charging that amount.


Company: Idea

Country: India

Category: Telecommunications

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