Idea Cellular
Efund of money for recharge which has not done

Hi

I am raghavendra miskin i want to register a complaint againt idea network... Yestarday i recharge rs 200 on online website of idea through topup and then my amount has been cutted in my bank account and the recharge has not been done. I called customer care two time but no propare response from their side and blady this idea network people are telling me not to recharge form idea website then why they option of recharging in their website to eat money... And they are telling me it will take 7 days to refund the money which is disgusting to take money in secs and to refund money 7 days... I want to know the procedure how file a case in consumer court... I will see one day if it is not refunded then i will file a case against idea network... Which is a worst network i will not sugest any body to take idea number... my number is 8970420191