Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea Cellular India Ltd - Automatic activation of additional VAS and non deactivation after continuous reminde | News #301879

Idea Cellular India Ltd
Automatic activation of additional VAS and non deactivation after continuous reminde

I made a request for deactivation of voice chat service (which was activated on 14-02-11 without any instruction or request from my side) by calling idea customer care on 12-03-11 and got a confirmation message from IZ-SIVR that the same will be deactivated by 14-03-11 (SR no. of the request is 1-13154446492).

I made a further call on 15-03-11 to idea customer care when Rs 30 was deducted from my balance and the executive assured me that the balance will be refunded to my account within 24 hours but no action on the same has been taken yet.

Name - Rishi Maheshwari

Mobile no.- 9891866698


Company: Idea Cellular India Ltd

Country: India   State: Delhi   City: South Delhi

Category: Telecommunications

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