With reference to above mentioned subject I want to state the following points :
(1). I have taken Idea Netsetter Data card connection on 24/05 in which maximum credit limit of 500 was fixed (all are in written agreement and as provided by Idea after taking the connection).
(2). I got the bill on 02/07, where billing amount was reflecting Rs. 5298.98 and credit limit was wrongly shown 2500.
(3). My credit limit was 500 as per "connection agreement" but billing was done for Rs.5299/which was not as per credit limit and connection agreement.(As per connection agreement billing of first month can not acceed Rs.500 in any case.
(4). I took the matter with Idea and it's local representatives, but they not resolve the issue and insisted me to pay the full amount.
(5). My bill can not acceed Rs. 500 for first month as per connection agreement, then why such higher billing was done.
(6). With several reminders and so many calls for deposition of the bill by the Idea and sending private personnels to collect the bill by Idea. They made very uneasy situation for a common person like me and haraased mentally. Then I gave a cheque of Rs. 5299/- Dt. 18/07.
(7). Requested to intervein the matter and ask them to refund the access amount taken by them. I shall be highly thankful to you as they have taken my hard earned money.
(8). I have all the documents and correspondences made to them.
(9). I tried to contact the concerned person from whom I taken the connection, but he never respond.
Idea is making fool to the innocent customers and harrassing mentally. Idea is making money without following their own agreement.
Requested to take the necessary action imediately.
Hoping for the resolution of the issue at the earliest.
With Regards;
Alok Singh
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