Inconsumercomplaints.com » Telecommunications » Review / complaint: IDEA cellular ltd - Hide of information/lack of information | News #302074

IDEA cellular ltd
Hide of information/lack of information

My mobile no was; 9904518141. i was user of postaid after offer by co. in feb'10. they offer monthly plan of rs. 199/- with 24000sec plus 300 sms free. at this time they hide on which kind of use your sms or outgoing will be chargeble, in last diwali time i forward sms, and mynext bill shown 162/- plus service tax. charges on my sms use on national holidays, then i go at idea center, they call that ou have to assume that it will be chargeble when you use it in national holidays declared by co. not by govt. this information was not cleared by co. or it's executive they only offer free sec and sms facility in 199/- plan. onl now co. says that it will be assumed by you that you know this information, becoz. every user know it even any co's user. i am not aware of this condition. and co. fail to informed me same now they call for payment and cutoff my outgoing use and recently they even cutoff m incoming calls also. my this number is with my all friends, relatives, business person market also. i suffered from this problem i call to co, b mail msg. and call them to go for consumer forum. grahak suraksha, even in trai, but they ignor it. says, that they are unavle to deduct this charges. i will pay them m actual bill which i use as per co.s information.

Help me to clear it and punish company at earlist.

thanks

MUkesh solanki.

b/14, sahvas flat, opp. miramohan flat, nr. tv9,

Jivrajpark, ahmedabad.

MY new contact no is; 7600768581.


Company: IDEA cellular ltd

Country: India   State: Gujarat   City: Ahmedabad

Category: Telecommunications

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