Idea Cellular Ltd
To change idea postpaid into prepaid

Dear sir/madam

I (Ashish Sharma) a customer of postpaid service of IDEA cellular Ltd;

I approached to KARSHNI COMMUNICATIONS (A franchisee of IDEA cellular Ltd in mathura) about 2 months earlier with a request to change my postpaid service into prepaid, they clearly deny and said issue is beyond their authority and refer me to their Zonal office AGRA, as i went there ZO asked me to go back to KARSHNI COMM. Mathura and assured the resolution.

But after about 3 weeks when i go to KARSHNI COMM. Mathura again they again deny me to resolve my issue saying the lack of trained staff.

PLEASE TAKE NOTICE OF IT

thankfully

ASHISH SHARMA

mob. 9927161818

MATHURA-281001