I am a IDEA Cellular Ltd.'s Mobile User bearing no. 919594813555. I have received a bill stating that I have used GPRS on IDEA Fresh Browser worth 715/- where as I have BlackBerry 299 Data Plan under which i cannot surf the internet browser. Apart from that I use wifi at home. So, I never use Idea Fresh, yet I am being charged for that. I was on roaming and IDEA disconnected my calls and msgs, I beared a big loss due to this misdeed by IDEA. One more complaint is that my calls are barred since 6th November and I am not able to make a single call and yet in my unbilled amount i find Rs. 28.50 as my use till date. I am fedup of IDEA, pls help me.
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