Inconsumercomplaints.com » Telecommunications » Review / complaint: IDEA CELLULAR / PREPAID MOBILE - Deduction of money without any prior notice and Refund & stop my services : 9850520676 | News #302608

IDEA CELLULAR / PREPAID MOBILE
Deduction of money without any prior notice and Refund & stop my services : 9850520676

Hello,

My mobile no : 9850520676

Name: MARUTI BABAN TONDE

Service: PREPAID

Since last week my mobile balance is constantly reducing by Rs.5 /- without having prior information to me.

I have not started or requested for any service from IDEA or any other company. Up till now my balance of Rs. 20 /- is deducted without having any information to me.

I have discussion with your customer care executive they have not given me any satisfactory answer. They said that this balanced is deducted for bonanza contest which I requested by sending SMS to you.

But I have not requested any such type of contest. Also I had not sent any such messages to you from my mobile. This is a very big blunder from your comapny.

My request is to look into this matter immediately and pay back Rs.20/- to me.

Also I don’t need any services from your company.

Regards,

Maruti Tonde


Company: IDEA CELLULAR / PREPAID MOBILE

Country: India   State: Maharashtra   City: Pune

Category: Telecommunications

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