IDEA CELLULAR PREPAID SERVICE
DEDUCTING MONEY WITHOUT ANY REASON

MY NAME IS SANTOSH MY NUMBER IS 9964384337 I HAD AN SEROUS ISSUE THAT I HAD FACED LAST NIGHT FIRST OF ALL MY STD SMS WAS NOT GOING AND IN THE NIGHT IT WAS BLOCKED EVEN THOUGH

THE MESSAGE CENTER NUMBER WAS CORRECT.AND WHEN I SWITCHED OFF MY MOBILE IN NIGHT MY BALANCE WAS RS 128

AND WHEN I AM SWITCHING ON MOBILE IN THE MORNING THE BALANCE IS ONLY RS 50 I HAD NOT MADE ANY CALL ANYWHERE.

AND STD SMS IS CHARGING RS 1.20 BUT I HAD ACTIVATED STD SMS PLAN WHERE MY 100 STD SMS IS FREE ONE SMS WILL BE CHARGED ONLY.BUT IN THE MORNING ALL STD MSG IS GETTING CHARGING.

PLEASE BOOK MY COMPLAINT I AM CALLING CUSTOMER CARE FROM MY MOBILE BUT THEY ARE NOT RESPONDING WELL

THEY ARE TELLING TO CALL BACK AFTER 5HOURS OR 6 HOURS THIS IS NOT ALL GOOD.

I WANT TO KNOW WHERE MY BALANCE GONE IN JUST 4-5 HOURS WHEN MY MOBILE WAS SWITCHED OFF.

PLEASE RETURN MY BALANCE THIS IS REALLY RIDICULOUS SERVICE I HAD FACED EVER.

WAITING TO GET MY PROBLEM SOLVED

SANTOSH