Dear Sir,
This is suresh, and My mobile no is:9948191479, since the starting form this no, I have not yet activated any of the features offered by the idea people.
Recently on 01/02, idea team activated HANGAMA monthly plan and deducted Rs10/-
More they also deducted Rs.5/- for Games Club. Later on 02/02, they once again deducted Rs.5/
But, on 02/02 night at around10.40pm, as I spoke to Neeraja, by informing to refund the amount which was deducted on 01st and 02nd feb she told that the amout will be refunded immediately.
Also they gave complaint no as:21427395075 and
21424395253 and these will be actioned by 02/04.
And again on 03/02/12_AFTER DEACTIVATION DONE ON 02ND NIGHT, ONCE AGAIN DEDUCTED RS.5/- ON03/02.
It is very rediculous to say that, even with out knowledge of the customer, they deducting amount instantly, but they are taking 2 months of time to refund the amount. VERY SHAMEFUL FOR SUCH A GREAT NETWORK.
My request is to refund the amont which was deducted that is Rs.25- immediately, which is to be added instantly.
If the same is continuing, I go for mouth publicity to each and every one not to go for idea network, as they are doing like this.
Kindly do a favour sir.
Regards
Ch Suresh
9494850089
9948191479
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