Dear Sir,
I Deepak B. Suthar, one of your customer having mobile no: 9892388878 (Prepaid). I want to launch a complaint for against your dealer.
I have received a call around 3months back from Miss Riya from malad office to convert my scheme from prepaid to postpaid of PLAN 199 & she has given me proposal of 30paise airtel to airtel & around 50 paise other network & she has demanded Rs. 300 for the same which I agreed to pay & I have paid the same on the next day & my documents for the same. But after a few days I come to know that this scheme was actually not available in the market, & Ria just fooling me just to capture the customer.
I am doing followup on the same & I m frustrated in this follow up. In this also I have already spent around Rs. 400 or so approximately & I have wasted my time in doing so.
After few days Mr. Raj called up & he gaves me the confirmation for activation of scheme. But now he is neither giving me any response to my phone nor he is cancelling that proposal & not refunding the same amount.
Following are the Persons which has cheated me & wasted my time as well as money.
Miss Ria : 9967006310, 9967006963, 9967006962
Mr. Karan : 9967006450
Mr. Raj : 9967865160
Miss Priya : 9892994661
Please note that now all this above mentioned numbers are switched off. Please take a strict action against these people & refund my amount & give me the credit against the amount & time I have wasted in doing the follow up since three months. I m not only the customer, there are many more which I had seen in your borivali office for the same matter.
Please take up the matter on uegent basis as it affects the overall market of airtel in this time. I will wait for your reply & I hope this matters ends at this stage & I need not go to media or customer support for filing a case against the airtel department.
Awaiting for your reply.
Deepak Suthar
M: 9892388878
Email: [email protected]
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