I wanted a broadband connection from Airtel. Got in touch with the customer care and asked for the connection. Very next day the representative got in touch with me... and came at my place. He took all the necessary details like my PAN Card etc... and the cheque of Rs 3600.00
Connection sought: broadband (DEL & DSL).
Representative: Anil Kumar
Anil Kumar's contact no.
96666996987
HDFC Cheque No. 173284 dated 21/11/09 for the amount of Rs. 3, 600.00
the receipt given by him SEF NO. HY238463
I have been repeatedly calling him, however he refused to take her call several times. Finally on 3rd December, which is after almost 2 weeks of keeping me in lurch, he picked up to inform that the connection is not possible, as the DP box is full in the region. I would also like to bring to your notice that the cheque was already encashed by this time and remains unrefunded still.
Airtel could not find a better way to post profits in its financial statement at the time of recession it seems!!! thus started cheating prospective customers...
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