Why is Airtel fooling its customers by falsely telling customers through SMS service that it has upgraded broadband speed without any additional charges. On 13th April i received a msg from AX-Airtel saying "As a constant endevour to delight our valued customers, we at airtel have increased your broadband spped to 512 kbps without addtional charges. " After regestering a complian that why broadband speed has not increased, I get a reply from customer care that "We will increase your speed in several months and we have not mentioned any date to increase the speed as such!! "
Airtel is big no no for me from now on! Such sad politics they play to cheat people just because BSNL has increased speed to all its customers!
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