Hi,
I am a customer of Airtel for the past few years. I am absolutely enjoying its signal quality and most of its value-added services apart from one thing. It’s the all-time traditional callertune. Look out for my review below:-
Recently the callertune madness is creating psychic circles throughout the callers. Once we activate the callertune, all we get is this 5 second message. Only after that the callertune starts playing. Fun factor is that the mobile rings immediately (The automated voice have started playing already). I actually thought that it is just another lame ad which doesn’t let the mobile ring till you ear the callertune. My Bad!!!
We activate callertune for the caller to hear a Soundtrack/Song/BGM but this is the 5 second message we get. Press * and 9 to copy this song. Charges 15 rupees per hellotune and monthly charges 30 rupees only.
We have a default 15-20 seconds pulse till the call gets cut, but the voice message eats 5 seconds of our time. Now this makes me say 'WHAT THE HELL? '
Another point to note,
This isn't an occasional happening. The voice message will be delivered to your ear buds every time you call. I guess AIRTEL is operating on six sigma quality. They don't miss a single chance to advertise their callertune. Quite frankly, they eat the customer's money to increase the caller tune’s property value without paying a penny to the customer. I am left wide open asking pitifully ‘Where did my money go? ’ This is more like investing on a useless share/stock.
The callers/International customers get irritated because of the voice message. Sometimes people think they're getting a mobile switched off message. The callertune voice message is quite similar to the ‘mobile switched off’ tune.
Well,
Now I hope this review might create another (bigger) circle to cover the nasty circle formed by Airtel.
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